Terms & Conditions
1. INTRODUCTION
Please read these terms and conditions carefully before using this Website, operated by Rental Trader Limited. By accessing or using our Website, you agree to be legally bound by these terms and conditions. We update these terms and conditions and it is your responsibility to regularly check for updates
Please:
1. Read through these terms and conditions carefully before using this Website.
2. Print a copy for future reference.
3. Read our privacy policy section regarding your personal information.
If you have a comment, concern or complaint about a product or service you have purchased from us, please contact us via email at enquiries@rentaltrader.co.uk
Service Information
We trade as a Limited company registered at Companies House (Reg. No 07271339) and the Registered Office address is 17 Springbourne Court, Beckenham, Kent BR3 5ED
2. GENERAL
We reserve the right to change any services, prices, product specifications and availability at any time by posting updates on this site. All prices and descriptions supersede all previous publications. Every effort is made to update information on this Website. However, we cannot provide any guarantee that information is completely up to date.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.
This website, any content contained herein and any contract brought into being as a result of usage of this website shall be governed by and construed in accordance with the law of England and Wales.
These terms and conditions do not affect your statutory rights.
3. DEFINITIONS
'Conditions' means these terms and conditions.
'We/us/our' means Rental Trader Limited
'Website' means the Website located at www.rentaltrader.co.uk or any subsequent URL which may replace it or sit alongside it.
'United Kingdom' means England, Wales, Scotland, Northern Ireland and the Channel Islands.
'You/your' means a user of the Website.
'Working days' mean Monday to Friday (excluding public holidays in the United Kingdom).
4. ORDER PROCESS
Acceptance of Orders
All orders are subject to acceptance and availability. If any services ordered are unavailable, you will be notified and will have the option either to wait until the service is available or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary. Any orders placed by you will be treated as an offer to purchase the goods or services from us, and we have the right to reject such offers at any time prior to acceptance.
You shall be responsible for ensuring the accuracy of the details provided on the order form and we will not accept an order unless all details requested on the order form have been entered correctly.
You acknowledge that any automated acknowledgment of your order that you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. We accept or decline the order after it has been fully processed.
The completion of a contract between you and us will take place when we accept your order and all monies due by you have been paid. We will then make the goods and services available to you.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
Each item or service purchased is sold subject to additional specific terms and conditions relating to that item or service, including, without limitation, terms and conditions concerning estimated delivery times and any warranties. Please ensure that you read such additional terms.
We are entitled to refuse any order placed by you and will not be required to provide an explanation.
5. PAYMENT
We are not currently VAT registered and until we are registered for VAT, all prices are net of VAT. Prices quoted are for performance (in the case of services) in the United Kingdom unless otherwise specified. Prices are in Pounds Sterling unless otherwise specified.
We reserve the right, by giving notice to you, the buyer, at any time before performance to increase the price of goods or services to reflect any increase in the cost to us, which is due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs).
In the unlikely event of there being such an increase in the price of goods or services, you, the buyer, shall be entitled to cancel the order at any time before delivery or performance.
In the unlikely event that the price or description of an item or service has been incorrectly advertised, we will contact you by email, telephone or post to ask whether you wish to proceed with your order with the correct price or description. If you are not happy to proceed, or we are unable to obtain your instructions, we will cancel the order. Unless we have already commenced performance of your order, we will not be obliged to supply products or provide services at the incorrect price or based on an incorrect description.
Mode of Payment
When you pay for your order by credit or debit card, we carry out checks or 'authorisations' with the card issuer for security reasons. Should any problems occur with the authorisation of your card, we will contact you with further details.
6. REFUND POLICY
This refund policy applies to advertising products or services purchased from rentaltrader.co.uk.
We hope that you will be delighted with the service that you receive from rentaltrader.co.uk. If, for any reason, you are unhappy with a service purchased from us, please contact us as soon as possible and we will make every endeavour to rectify the situation.
In the event that the product or service information contained on our website is inaccurate or we fail to deliver the service or product as described, we will refund you according to the original payment method. We will refund a sum equal to the unused portion of any service purchased minus any term-related discount.
Please note that we do not refund any prepaid advertising fees other than for reasons where rentaltrader.co.uk has mis-represented or mis-delivered a product or service.
7. ELIGIBILITY
To be eligible to purchase goods or services on this Website and lawfully enter into and form contracts on this Website, you must:
• if an individual, be 18 years of age or over; and
• register your real name, address, phone number, email address and any other details requested.
If you are under 18, please ask an adult to contract on your behalf. By offering to purchase goods and services, you represent to us that you are 18 years of age or over and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
8. INTELLECTUAL PROPERTY
The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the intellectual property rights in the material and content supplied as part of the Website shall remain with us or our licensors.
You may download or copy the content and other downloadable items displayed on the Website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the Website for other than personal use is expressly prohibited.
You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.
You further acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
No licence is granted to you in these Conditions to use any trade mark of rentaltrader.co.uk or its affiliated companies.
Goods and services sold by us may be subject to copyright, trade mark or other intellectual property rights in favour of third parties. We acknowledge those rights.
9. WEBSITE
We attempt to ensure that the information available on the Website at any time is accurate. However, we will not be held liable for any errors or omissions. We use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.
Products, services, prices and offers are only valid at the time they are published on our Website. All images should be used only as a guide or representation of the item.
All drawings, descriptive matter and specifications of goods and services on the Website are for the sole purpose of giving an approximate description of the goods and services.
We may also change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict access to parts or all of the Website without notice or liability.
We reserve the right to:
9.1.modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
9.2.change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed.
You may not use the Website for any of the following purposes:
9.3.disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
9.4.transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise;
9.5.breaches any relevant laws, regulations or code of practice;
9.6.gaining unauthorised access to other computer systems;
9.7.interfering with any other person's use or enjoyment of the Website;
9.8.breaching any laws concerning the use of public telecommunications networks;
9.9.interfering or disrupting networks or websites connected to the Website;
9.10.making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner;
9.11 distributing or containing spam, chain letters, or pyramid schemes;
9.12 distributing viruses or any other technologies that may harm the website or the interests or property of its users;
9.13 using any robot spider, scraper or other automated means to access the website and collect content for any purpose;
9.14 harvesting or otherwise collecting information about others, including email addresses, without their consent;
We reserve the right to refuse to post material on the Website or to remove material already posted on the Website.
We are a portal for landlords to advertise their properties. We do not review those advertisements and are not in any way involved in transactions between landlords and tenants. We do not guarantee the accuracy of postings or user communications nor the honesty and integrity of users.
In no event do we accept liability of any description for the posting of any unlawful information or material of any kind which violates or infringes upon the rights of any other person, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence or violate any applicable law.
10. LIABILITY AND INDEMNITY
Notwithstanding any other provision in the Conditions, nothing in these Conditions will affect or limit your statutory rights; or will exclude or limit our liability for death or personal injury resulting from our negligence.
The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom.
You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.
We will use reasonable endeavours to verify the accuracy of any information on the Website but make no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the Website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the Website.
We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you, the buyer, for any loss, costs or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of these Conditions by reason of any delay in performing, or any failure to perform, any of its obligations in relation to these Conditions, if the delay or failure was due to any cause beyond our reasonable control.
We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise for:
10.1.any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
10.2.any loss of goodwill or reputation; or
10.3.any special or indirect losses suffered or incurred arising out of or in connection with the provision of any matter under the Conditions.
You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Conditions by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your Personal Information with your authority.
This clause does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.
11. FORCE MAJEURE
We shall have no liability for delays or failures in delivery or performance resulting from force majeure, including but not limited to, war, demands or requests of Government authorities, strikes, shortages of labour, fuel, power, raw materials, late or defective performance or non-performance by suppliers, transportation disruptions, inability to ship or other causes, beyond our reasonable control.
12. REGISTRATION
You warrant that:
12.1.the personal information which you are required to provide when you register is true, accurate, current and complete in all respects;
12.2.you are not impersonating any other person or entity and
12.3.you will notify us immediately of any changes to your personal information by emailing or telephoning our customer service representatives.
13. PRIVACY POLICY
You agree to the collection, transfer, storage and use of your personal information as further described in our Privacy Policy. You also agree to receive marketing communications from us unless you tell us that you prefer not to receive such communications
14. THIRD PARTY RIGHTS
Except for our affiliates, directors, employees or representatives, a person who is not a party to these Conditions has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
15. EXTERNAL LINKS
To provide increased value to our users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for:
15.1.the privacy practices of such websites;
15.2.the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources; or
15.3.the use which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
16. GOVERNING LAW AND JURISDICTION
The Website is controlled and operated in the United Kingdom.
17. DATA PROTECTION ACT 1998
Information supplied by the Landlord will be held in accordance with our registration under the Data Protection Act 1998. We may use this information, or share it with others for account administration (including debt tracing and collection), credit, insurance, property and rental decisions. We may record sensitive personal data as defined in the 1998 Data Protection Act. You are entitled to ask for a copy of the information held about you subject to the payment of an administration fee that will be notified to you upon application and will not exceed the value set by statute. You have the right to request that it be amended if it is found to be incorrect.
